Privacy Policy

1. What Information Do We Collect?

Personal information you disclose to us. We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information we collect may include:

• names
• phone numbers
• email addresses

Sensitive Information. We do not process sensitive information.

Information automatically collected. Some information - such as your Internet Protocol (IP) address and/or browser and device characteristics - may be collected automatically when you visit our Services. Like many businesses, we may also collect information through cookies and similar technologies.

• Log and Usage Data. This may include IP address, browser type, device information and activity on the Services.
• Device Data. This may include information about the device you use to access the Services.

2. How Do We Process Your Information?

• To deliver and facilitate delivery of services to the user.
• To respond to user inquiries/offer support to users.
• To send administrative information to you.
• To fulfil and manage your orders.
• To request feedback.
• To protect our Services.
• To identify usage trends.
• To save or protect an individual's vital interest.

3. What Legal Bases Do We Rely On?

We may rely on Consent, Performance of a Contract, Legitimate Interests, Legal Obligations, and Vital Interests where applicable under GDPR and UK GDPR.

4. When and With Whom Do We Share Your Information?

We may need to share your personal information in specific situations described in this Privacy Notice, including in connection with business transfers.

5. Do We Use Cookies and Other Tracking Technologies?

We may use cookies and similar tracking technologies to gather information when you interact with our Services. Some technologies help us maintain the security of our Services, prevent crashes, fix bugs, save preferences and assist with basic site functions.

6. How Long Do We Keep Your Information?

We will only keep your personal information for as long as necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law. No purpose in this notice will require us keeping your personal information for longer than 2 years.

7. How Do We Keep Your Information Safe?

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process.

8. Do We Collect Information From Minors?

We do not knowingly collect, solicit data from, or market to children under 18 years of age.

9. What Are Your Privacy Rights?

In some regions, such as the EEA, UK, and Switzerland, you have rights that allow you greater access to and control over your personal information. You may request access, correction, erasure, restriction, portability where applicable, and you may object to certain processing.

If you are located in the UK and are unhappy with how we have handled your personal information, you can make a complaint directly to us. This is in addition to your rights under the UK GDPR and Data Protection Act 2018.

Email: hello@pearlstone.art

If you are not happy with our final response, you can refer your complaint to the Information Commissioner's Office (ICO).

10. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (DNT) feature or setting. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised.

11. Do We Make Updates to This Notice?

Yes, we will update this notice as necessary to stay compliant with relevant laws.

12. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at hello@pearlstone.art or contact us by post at:

13. How Can You Review, Update, or Delete the Data We Collect From You?

You have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. To make a request, contact us at hello@pearlstone.art.