FAQ - PearlStone.Art
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Frequently Asked Questions

Everything you might want to know before your visit - from how it's fitted to how to look after it afterwards.

Getting Started
What is permanent jewellery?

Permanent jewellery is a custom-fitted chain that is gently welded around your wrist, ankle, neck or finger without a traditional clasp. It's designed to stay with you for as long as you choose to wear it.

Does it hurt?

Not at all. The welding process is quick and painless. The welder connects a tiny link in the chain and does not touch your skin.

What materials do you offer?

I offer a curated selection of Sterling Silver and Gold Filled chains, as well as selected premium Tennis Chains.

Is there an age requirement?

Yes. Clients under the age of 17 must be accompanied by a parent or grandparent, who must give consent before the permanent jewellery is fitted.

Pricing & Booking
How much does permanent jewellery cost?

Prices start from: Rings £20 · Bracelets £45 · Anklets £55 · Necklaces £75.

Bracelets, anklets and necklaces include one charm or connector. Additional charms or connectors are £10 each.

The final price depends on the chain and piece you choose and will always be confirmed before fitting. See the full pricing page for details.

Can I choose my chain and charm when I arrive?

Absolutely. There's no need to decide beforehand. You can see the collection, try different chains and choose your favourite when you visit the studio.

Do I need to book an appointment?

Yes. PearlStone.Art is a private studio in Carlisle and visits are by appointment only. Simply use the BOOK button to choose your appointment.

How long does an appointment take?

There's no need to rush. You'll have time to look through the chains, try your favourites, choose your charm or connector and decide what feels right for you before your jewellery is fitted.

Can I come with someone?

Absolutely. ❤️ Permanent jewellery can be a little treat just for you, but it's also a lovely experience to share with your mum, daughter, sister, best friend or partner.

Can I add more than one charm or connector?

Of course. One charm or connector is included with every bracelet, anklet and necklace. Additional charms or connectors are £10 each.

Wearing & Caring For It
How long does permanent jewellery last?

There is no fixed lifespan. Permanent jewellery is designed for everyday wear, but it is still a delicate piece of jewellery. It can stretch, break or become damaged if it is pulled or caught. How long it lasts will depend on the chain you choose, your lifestyle and how you care for it.

Can I shower with permanent jewellery?

Yes. Your permanent jewellery is designed to become part of your everyday life, so you can shower while wearing it.

Can I swim or exercise wearing it?

Yes. You can exercise and swim while wearing your jewellery. After swimming, particularly in chlorinated or salt water, I recommend rinsing your jewellery with fresh water and gently drying it. Avoid direct contact with harsh chemicals and cleaning products.

Can I use perfume, fake tan and skincare while wearing it?

Yes, but try to avoid applying perfume, fake tan, lotions and other products directly onto your jewellery. Product build-up can affect its appearance over time.

Can I travel through airport security wearing permanent jewellery?

Generally, fine jewellery can be worn through airport security. However, security requirements can vary, so always follow the instructions of airport and security staff.

How do I look after my permanent jewellery?

Treat it as you would any piece of fine jewellery. Avoid pulling or catching the chain and minimise direct contact with harsh chemicals. If it needs a little clean, use a soft cloth and gentle jewellery cleaning products suitable for the material. If you're ever unsure about your jewellery, simply get in touch with me.

See the full Aftercare guide for more detail.

Removal & Policies
Can permanent jewellery be removed?

Yes. "Permanent" doesn't mean irreversible. If you need to remove your jewellery, carefully cut the small welded jump ring with scissors or suitable cutters and keep the chain safe.

What if I need to remove it for an MRI, operation or medical procedure?

Always follow the instructions given by your healthcare provider. If you are asked to remove your jewellery, carefully cut it at the welded jump ring and keep the chain. Bring it back to me afterwards and I'll re-weld it for you free of charge, provided the original chain is suitable for re-welding.

What happens if my jewellery breaks?

Keep the chain and contact me. If the jewellery can safely be re-welded, I'll be happy to take a look at it. If the chain itself has been damaged, stretched or broken, a repair or replacement may be required and an additional charge may apply.

What happens if I lose my jewellery?

Unfortunately, lost jewellery cannot be replaced free of charge. Permanent jewellery is designed for everyday wear, but it is deliberately delicate enough to break if it becomes heavily caught or pulled.

Can I change my mind or return my permanent jewellery?

Each piece of permanent jewellery is individually selected, measured, cut and fitted specifically for you, making it a personalised piece. Once your jewellery has been fitted and welded, it cannot be returned simply because you have changed your mind. This does not affect your statutory rights if the jewellery or service is faulty.

Still have a question?

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